Internal Communication

Communication Principles

• Async-first: If it can be resolved asynchronously, don't schedule a meeting — reduce unnecessary meetings
• Document everything: Important decisions and discussion outcomes must be recorded
• Open and transparent: Discuss information in public channels — reduce information silos
• Active listening: Listen before speaking, provide constructive feedback

Meeting Management

Daily Standup

• Time: Fixed time every day, within 15 minutes
• Content: What you did yesterday, what you plan to do today, any blockers
• Rule: Don't discuss technical details — follow up in separate conversations after standup

Weekly Meeting

• Time: Once a week, 30-60 minutes
• Content: Review this week's achievements, discuss next week's plans, share important updates
• Can include a 5-10 minute Lightning Talk

1:1 Meetings

• Frequency: Every two weeks or monthly, 30 minutes each
• Content: Personal status, work challenges, career development, feedback
• This is the member's time — let the member drive the agenda
• Managers should genuinely care about what members think and feel

Retrospective

• Frequency: After each Sprint ends
• Format: What went well / What can improve / Action items
• Pick 1-2 action items to implement each time — don't be greedy
• Create a safe environment where people feel comfortable speaking honestly

Instant Messaging Guidelines

• Use public channels for work-related discussions, not DMs
• When @mentioning someone, clearly state what you need from them
• Don't send messages outside work hours for non-urgent matters
• Don't rely solely on chat for important information — sync it to documentation